Real Implementations

Workflow Case Studies

Real-world automation implementations that delivered measurable results. See how our workflows transformed business operations across industries.

IT Support Automation

Mid-Market SaaS Company (200 employees)

Challenge

IT team was overwhelmed with 150+ support tickets daily. Manual triage and routing caused delays, and 40% of tickets were simple requests that could be automated.

Solution

Deployed our IT Support Ticket Router workflow with AI categorization, automated password resets, and intelligent routing based on ticket type and priority.

Results Achieved

73% reduction in average response time
45% of tickets resolved automatically
$84K annual savings in IT labor costs
92% employee satisfaction with new system

"This workflow paid for itself in 6 weeks. Our IT team now focuses on strategic projects instead of password resets."

IT Director, SaaS Company

Key Outcomes

89% faster alert investigation
60% reduction in false positives
Average 4-minute enrichment per alert
Threat intel from 8+ sources

"We went from drowning in alerts to having actionable intelligence. This workflow is the backbone of our SOC."

Security Manager, Financial Services

Security Alert Enrichment

Financial Services Firm (1,200 employees)

Challenge

Security team received 800+ alerts daily. Manual enrichment took 15-20 minutes per alert. Critical threats were lost in noise, and analysts spent 70% of time on repetitive data gathering.

Solution

Implemented our Security Alert Enrichment workflow with automated threat intelligence lookup, IP reputation checks, and context aggregation from multiple security tools.

Employee Onboarding

Global Technology Company (800 employees)

Challenge

Onboarding new hires took 3-4 days of manual coordination across HR, IT, and facilities. Process involved 23 different steps across 6 systems, leading to delays and poor first impressions.

Solution

Deployed our Employee Onboarding Pack workflow that orchestrates account creation, equipment provisioning, access requests, and welcome communications across all systems.

Impact Delivered

87% faster onboarding process
Day-one productivity for new hires
Zero missed steps in onboarding
95% new hire satisfaction score

"New employees are now fully set up and productive on day one. It's transformed our employee experience."

Head of People Operations

Proven Results Across Industries

Our workflows deliver measurable impact from day one

75%

Average Time Savings

$120K

Avg. Annual Savings

3-6mo

Typical ROI Period

98%

Implementation Success

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